Parts Administrator - Southfield Michigan

Southfield, MI

Full Time

Service

Entry Level

Position Summary:
Applied Innovation is seeking a motivated, detail-oriented, and dependable individual to support the day-to-day operations of our Southfield Parts Department. As a Parts Administrator, you will play a vital role in inventory management, shipping/receiving, and assisting service technicians with their parts needs. This is an excellent opportunity for someone who is organized, thrives in a fast-paced environment, and is looking to grow within a dynamic team.This is a full-time entry role Monday to Friday from 8 AM - 5 PM role with weekends about 2 times per year for inventory. We are located at 24050 Northwestern Hwy, Southfield, MI 48075.

Key Responsibilities:

Receive and ship incoming and outgoing parts accurately and efficiently
Perform routine inventory counts in the warehouse and on service vehicles
Process core returns to manufacturers in a timely manner
Assist in managing parts inventory and restocking of technician fleet vehicles
Create purchase orders and source parts based on technician and client needs
Receive and log orders within the internal software system to ensure inventory accuracy
Submit and process warranty claims with appropriate documentation
Troubleshoot and resolve issues related to parts availability or discrepancies
Maintain adequate stock of technician and warehouse supplies
Respond to incoming calls and emails, providing prompt and professional customer service

Qualifications:

Proficiency with Microsoft Office applications (Outlook, Excel, Word)
Strong attention to detail with excellent organizational and multitasking abilities
Clear written and verbal communication skills
A professional, customer-focused attitude with a team-first mindset

Education & Experience:

High school diploma or equivalent required
Prior experience in a warehouse, parts, or inventory-related role is a plus, but not required
Willingness to learn and grow within the organization

Why Join Applied Innovation?

Our comprehensive benefits package includes medical, dental, life, and short-term disability insurance, beginning on your 31st day of employment. We also offer a 401(k) plan with company match, paid vacation, paid holidays, and opportunities for career growth and advancement.

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