Field Service Technician - Grand Rapids MI

Grand Rapids, MI

Full Time

Applied Innovation Corporate Headquarters

Entry Level

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time role supporting customers throughout Grand Rapids and the surrounding areas.

This position is ideal for a hands-on problem solver who enjoys working with technology and providing excellent customer service. Training will be provided for the right candidate, so prior experience, while helpful, is not required.

Responsibilities for this position include, but are not limited to:

Repair and maintain a wide variety of office equipment including multifunctional
Maintain an assigned territory and provide Applied Innovation-level of service quality and responsiveness.
Collaborate with fellow technicians to ensure client service needs are met.

Maintain accurate inventory of parts and tools.
Represent Applied Innovation well in all interactions – you are the face of Applied Innovation!

Requirements:

Valid driver's license and a good driving record
High school diploma or equivalent education or higher
Factory certifications from Canon & Ricoh are preferred but not required.
Knowledge of print drivers and basic network communication is helpful.
Excellent organization, communication, and time management skills.
Superior planning skills.
Proven troubleshooting skills.
Operate a company vehicle in a safe, courteous manner.

Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k) with a company match, onsite gym, paid vacation and holidays.

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Field Service Technician - Grand Rapids MI

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