Network Connectivity Solutions Engineer - Grand Rapids MI

Grand Rapids, MI

Full Time

Mid Level

Applied Innovation is seeking a Network Connectivity Solutions Engineer to manage and implement solution projects in the realm of print and scanning with the Connectivity Solutions Department. This is an excellent role for a service focused individual who is interested in software projects and installations as well as developing solution workflows to help our clients with printing and scanning.

Solutions Engineer Responsibilities/Objectives

Remotely configure and install print/scan workflow software on customer networks.
Lead a variety of projects with multiple stakeholders and hard deadlines
Resolve customer support tickets remotely
Keep up with technical trends in the industry. Be innovative!
Provide our customers with Fast, Friendly, and Amazing service.

Requirements

Associate’s Degree in Information Technology, Computer Science, Networking, Information Systems, industry certifications Network + or Azure certified, or equivalent work experience.
Valid Driver’s License and personal vehicle for seldom client onsite work.
Ability to lift up to 40 pounds.
Strong problem solving and troubleshooting skills.
Excellent written and verbal communication skills required.
Ability to schedule and meet project deadlines
Ability to provide end-user support (via phone, e-mail, face-to-face, remote software) to resolve technical challenges.

Experience working with the following

Windows OS Server/Desktop and Mac OS X.
General knowledge of industry standard protocols such as SMTP, TCP/IP, SMB etc.
Wireless networking.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

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Do you have at minimum a 2-year college degree in Networking, Computer Science, Information Systems or a related technical field, or equivalent work experience?

In lieu of education or equivalent work experience, one must have one of the following certifications:
Network +
Azure certified

Please list what you have including your education, the certification, and verification code if you have it.*

Do you have experience working with with Windows OS Server/Desktop and Mac OS X?*

Do you have general knowledge of industry standard protocols such as SMTP, TCP/IP, SMB etc.?*

Do you have experience with wireless networking?*

Do you have a valid Driver's License and a personal vehicle for seldom client onsite work?*

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Network Connectivity Solutions Engineer - Grand Rapids MI

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